Forest Produce Tracking System (FPTS) is a cutting edge web-based application, which was developed and implemented by the Karnataka Forest Department (KFD) in 2011. India’s first end-to-end online system for tracking forest produce, FPTS represents a radical shift in the approach toward transit management as user departments have access to all the data on a single, simplified dashboard which generates reports on transit passes (TPs), rejected applications, check post registers and tracks delayed arrivals too. The FPTS automatically tracks a voluminous number of transactions, handling approximately 4,000–5,000 TPs issued daily.

This case study is a part of Good Practices Resource Book 2015 and can be found on page 69.