CHILDLINE was launched in 1996 on an experimental basis as the first emergency outreach service for children by Tata Institute of Social Sciences, Mumbai. Realizing the potential of the initiative to address the persistent gap in protection of children in distress, it was adopted in 1999 by the Ministry of Social Justice and Empowerment under its Integrated Programme for Street Children in 1999. Since 2006, it has been taken over by the Ministry of Women and Child Development under its Integrated Child Protection Scheme (ICPS). CHILDLINE India Foundation is the nodal agency for direct intervention on the field to rescue children, extension of the service for their long term rehabilitation and provision of training for children to ensure that they do not drop out of the system. CHILDLINE is based on a Public-Private Partnership model that integrates the state, civil society partners, corporate entities, children and community members. Since 2011, CHILDLINE 1098 is a toll free helpline operational in 28 states and Union Territories covering 260 cities through its 480 partners.

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