MPOnline Portal: Leveraging ICT for improving public service delivery

State governments all across the country are leveraging Information and Communication Technology (ICT) enabled strategies for ensuring efficiency, transparency and accountability in the process of service delivery. A key ICT model being used is the development of online portals for rendering web based services to citizens. The MPOnline portal of the Government of Madhya Pradesh Read More …

Geo-informatics for Forest Rights

The Geoinformatics for Forest Rights Act program was initiated by the Government of Maharashtra for the implementation of Government of India’s Forest Rights Act-2006 (Scheduled Tribes and Other Traditional Forest Dwellers-Recognition of Forest Rights Act). The Geoinformatics system seeks to provide evidence for the recognition of forest rights under the Forest Rights Act (FRA), 2006 Read More …

MeeSeva: Common service centres of Government of Andhra Pradesh

This case study details the implementation of the MeeSeva project launched by the Government of Andhra Pradesh in November 2011. The MeeSeva project envisioned to combine services offered under existing service delivery platforms such as eSeva, APOnline and Common Service Centres and to provide all these services at a one-stop centre — MeeSeva centres – Read More …