State governments all across the country are leveraging Information and Communication Technology (ICT) enabled strategies for ensuring efficiency, transparency and accountability in the process of service delivery. A key ICT model being used is the development of online portals for rendering web based services to citizens. The MPOnline portal of the Government of Madhya Pradesh Read More …
The District Magistrate’s Office (DMO) at Barasat, North 24 Parganas district in West Bengal suffered from problems that afflict many other government offices in India -inability to provide public services promptly with an average application requiring six to eight months for disposal, poor document storage and retrieval with files frequently being lost or damaged, lack Read More …
The Government of Karnataka has been among the front ranking states in adopting and implementing e-governance based solutions for providing better delivery of services and also improving the internal efficiency of state agencies. The distinguishing aspect about the state of Karnataka is that it has also put a lot of emphasis on improving the governance Read More …
