Goal 16: Peace, Justice and Strong Institutions
MPOnline Portal: Leveraging ICT for improving public service delivery
State governments all across the country are leveraging Information and Communication Technology (ICT) enabled strategies for ensuring efficiency, transparency and accountability in the process of service delivery. A key ICT model being used is the development of online portals for rendering web based services to citizens. The MPOnline portal of the Government of Madhya Pradesh Read More …
Enhancing transparency and accountability in public service delivery
The Bihar Right to Public Services Act – Bihar Lok Sevaon ki Guarantee Adhiniyam – was implemented in Bihar on August 15, 2011, and has made it mandatory for the state government and its agencies to deliver public services to people within a stipulated time frame, failing which government officials are liable for penalization. Under Read More …
